If you have problems with the Acrobat Reader, please consult Adobe Technical Support phone number listing page at http://www.adobe.com/supportservice/custsupport/phonelist.html .

If you have problems downloading WinZip, we suggest you go to their Support page at http://www.winzip.com/xsupport.htm?wzt or go to their Download Problem page at http://www.winzip.com/dprob.htm as you should be able to find useful help in solving the download problems you are facing.

If you are coming from America Online and want to download a file, we suggest exiting the browser on AOL and entering the FTP facility in order to download. Most AOL users report success in downloading files this way from our site.