While most people are successful in downloading zipped files, there are occasional
problems occur. Because WinZip is a product of Nico Mak Computing, Inc. and Adobe Acrobat
Reader is a product of Adobe Systems, Inc., we are unable to provide technical support for
If you have problems with the Acrobat Reader, please
consult Adobe Technical Support phone number listing page at http://www.adobe.com/supportservice/custsupport/phonelist.html
If you have problems downloading WinZip, we suggest you go
to their Support page at http://www.winzip.com/xsupport.htm?wzt
or go to their Download Problem page at http://www.winzip.com/dprob.htm
as you should be able to find useful help in solving the download problems you are facing.
If you are coming from America Online and want to download
a file, we suggest exiting the browser on AOL and entering the FTP facility in order to
download. Most AOL users report success in downloading files this way from our site.
If you can't find the answer
you are looking for, you can also search the WinZip web site at http://www.winzip.com/faq.htm for words related
to a problem of WinZip.